Contact Details
Office Address:
RC711.com Unit D1 and D2, 6/F., Por Mee Factory Building, 500 Castle Peak Road, Cheung Sha Wan, Kowloon, Hong Kong.
Tel: +852 37412006
Fax: +852 37473322
If you would like to visit our office, please send us an email in advance to let us know the products you want to order. We will prepare the order for you (some prodcuts are stored in warehouses) and email you when the order is ready to pickup. Sorry that we do not have card machine in the office, and we can only accept payment in HKD/USD cash.
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Office Business Hours (HK Time, GMT+8):
Monday to Friday - 11:00am to 7:00pm
Saturday & Sunday - close
Order Enquiries: (Please always quote the RC711 Order Number in the subject of your email)
tracking@rc711.com - To track your order status
orderchange@rc711.com - Make changes to your pending order, add/remove products, change product options in your order.
Email Our Teams:
info@rc711.com - General Feedback & Enquiry
cs@rc711.com - Customer Care, Shipping and Return of Product
ts@rc711.com - Technical Support, Product Information
sales@rc711.com - Sales (Retail & End Consumer)
wholesale@rc711.com - Sales (Wholesale & Corporate Customer)
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