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About RC711 - We Famous In Our Services and Prices! About RC711 - We Famous In Our Services and Prices!

We Famous In Our Services and Prices!

Who we are?

RC711.com is a registered limited company based in Hong Kong which is founded by several energetic and dynamic hobbyists who are in the RC Hobby industry for over 15 years. RC711.com operates under the horizontal hierarchy that gives us an extremely efficient position for facing any challenges. With the direct support from our neighbor factories in China and Taiwan, RC711.com benefits from the lowest logistic cost that allow us to bring the best products with the most competitive prices to our buyers in seconds. Hong Kong, as the major logistic hub of the world, our post office always delivers our orders to your door in the safest, most accurate and efficient way.

Online retail and wholesale distribution are the major businesses for RC711.com. We are the official distributors of many famous and leading brands such as TWF ESky, Futaba, Align, 3DPro, HiTec, Walkera, SkyRC, Flyermate, SJM, EMax and etc. We keep on carrying full range of products and spare parts, promise to deliver every RC hobbyist the highest quality of RC products and accessories together with pre-sales and after-sales advices as well as professional supports. RC711.com is listing thousands of various RC industrial products. It is not a matter if you want to upgrade, repair or to buy a new RC aircraft, those products and spare parts are here ready for you as well as the professional advises from our CS and Tech teams.

"Other Shops Think Selling, We Think Servicing!" - Bringing radically new one-stop internet shopping experience and supporting services for all enthusiastic RC hobbyists. RC711.com's dynamic business model results in great success and fast growing. Numerous worldwide hobby websites, forums and discussion groups referring us as the most trustful online RC store. We also receive intensive hit rates and our brand image - "7-11" 24 hours RC aviation shop - is well known by general RC hobbyists. RC711.com has continuously to focus in different areas such as new product sourcing, marketing and customer services so to ensure that our customers will always be delighted with us. To fulfill the huge demands of the RC market, RC711.com is planning forward to explore more new markets, discover potential suppliers and deliver more high quality and exciting products to all enthusiastic RC hobbyists.

Good Services
Best products: Before all the warranty and RMA services, RC711.com merchandise team always research on each single product, avoid those "rubbish" and choose only the best products in the market.
True factory warranty: As the first tier authorized distributor of most of the famous brands. We are backing up directly by the manufacturers for RMA. We take full confidence for the quality of our products. Our RMA process is simple and convenient. If it is proved to be factory defect or damage via postal, you can send us back the defective product for factory exchange, we're willing to exchange another new item for you. In many cases, we simply ship out the replacement item in your next order without the need for you to return the defective item.
Listen and Response: Our team is happy to help you in any way we can, as our objective is to provide full satisfaction to every customers. You could send us questions and comments. We will get back you the earliest possible, usually we reply in the same day.

Best Price
Direct link with the factory: We get our products directly with the factories to avoid the magin taken by the "middle-man". As a result, RC711 customers can benefit from the low price and direct support by the factory.
Low profit margin strategy: We always prefer higher product moving volume. We try our best to lower our profit margin so as to win your order. At the same time we can have higher moving volume. This is a win-win situation. As the result we can lower our operation cost and further reduce the price on the item for you.
Pricing Research: We've a team to perform pricing research over worldwide RC shops frequently. New prices will update regularly. Ensuring you can get the lowest offer from us.

Fast Delivery
We know how to ship: Not all the vendors know how to ship! We ship over hundreds of parcels per day to 130+ countries in the world. Our logistic team is very knowledgeable and experienced to handle every order. Over 99% of our parcels arrive your door on time and trouble-free from missing, damage and custom problem.
Instantly process: There is no reason for us to hold your order. Our warehouse locates inside our logistic center. We promise to send out your orders as soon as possible.
Optimized mailing: We use safe and fast shipping methods to ensure that your goods arrived on time and in good condition.
Partial shipping: We always ship faster and more flexible than others. To let you receive the items as fast as possible, sometimes we will first ship out all the available products from your order to you first. Once your remaining items become available, we will ship them out again with no extra shipping cost. You can enjoy flying without any interruption.
EVERYTHING Tested
Perfect condition: We first test all the electronic parts in your order then we perform functionality check for the RTFs before they ship out, further avoid DOA to ensure your greatest satisfactions.
Fine tuning: Our experts spend time to balance the blades and adjust the transmitter and other controllers. This is to make sure that every helicopter can steady hover in the air before ship. Novice can easily enjoy to fly when you open the box. For 6ch helicopters RTF, because of its complexity, the netural settings of the helicopter may not retain during the packaging and transportation. We always recommend customer to check and test the helicopter/transmitter before the first flight.
Care Packing
Carefully pack: Our packaging team is well-trained to ensure your order achieve maximum protection. We will use various effective protection materials, well-protected and good fit carton box to avoid damage of any single product during transportation.
Improving skills: We have processed and shipped over 100,000 orders. We have learnt very solid experiences from our previous practises as well as the strong and weak points of each single part, so RC711.com customers always receive their orders safely and happily.
Ship Worldwide
Serve every corner: We ship virtually every place in the world via registered airmail, air parcel, EMS service and major world-class courier companies namely DHL, Fedex & UPS.
Advantageous Location: Hong Kong, the major logistic hub, it shortens the distance and time between our partner factories and our logistic center. We benefits from the inexpensive logistic cost and low labor cost those enable us to bring the best competitive products to you in seconds.
Combine Shipping: We do combine shipping to save your postage fee on multiple orders. Our system will automatically consolidate your purchased items by their weight. In contrast to other stores, we absolutely achieve "buy more save more"!
Real Shop
Own facilities: "Knowing the one you're dealing with: get the seller's phone number and postal address" - this is one of the golden rules for secure on-line shopping. Many on-line stores do not have office or warehouse. What they have are just their web-site storefonts hosting on the public server, but nothing else; no physical office/address, no contact telephone, no fax, no staff, no stock, and perhaps, no shipment. We've our own warehouse, office and logistics center which over 3000 square feets of space dedicated for the business.
Well-known: We are a well-known and accepted online shop for RC products. You could find our name easily from all the world RC forums. We're famous because our aggressive pricing, excellent products and services!
Clear Price
No hidden cost: The final price of your order is the total product price in your shopping cart + the shipping cost. That's it, nothing else. Know your shipping cost: Different from other web stores, we use the actual items weight to calculate the shipping cost of your order. Once you started to add products into the shopping cart, the shipping cost will be shown and keep update on the right side of your screen. No login required and no hidden charges.
Multiple shipping methods: When you checkout from the shopping cart, the shipping cost will be calculated and shown clearly according to the weight of the items in your cart. Difference method of shipping costs also display for you to select, such as registered airmail / parcel or EMS.

Dedicated Servers Farm
Own servers: Do You Want Your Personal Information To Share With Thousands Of Other Internet Users? RC711.com invests a lot on our equipments and places our own servers in a secured data center directly connected to the internet backbone to provide uninterrupted 24x7 services. Difference from other web hosting service, our servers dedicated for our web store/database and the servers never share with other vendors for other purpose. It dramatically increases the security and reliability, provides the absolute confident for secure internet shopping. Because of the high costing, many other web shops simply use the public hosting service provided by the ISP, thus your personal information is sharing with maybe 1000+ more other customers of the hosting company. You trust our security, we protect you well!



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